Front of House Supervisor | Restaurant Supervisor

Shamin Hotels Master; Virginia Beach (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Sheraton Oceanfront in Virginia Beach is seeking a hands-on Restaurant Supervisor to lead from the floor across indoor dining, indoor/outdoor bars, and patio service. This seasonal leadership role focuses on guest engagement, service execution, safety, and cleanliness while supporting the team during high-volume periods.

This role is not a back-office position; the supervisor leads from the floor, welcomes guests, supports service, and maintains a polished, upbeat environment.

Qualifications

• Prior restaurant FOH leadership or supervisor experience required.
• Bar experience required (knowledge of bar operations and service flow).
• Ability to lead in a high-volume, fast-paced seasonal environment.
• Strong guest service and problem-solving skills.

Responsibilities

• Provide active leadership on the floor during service periods.
• Welcome guests and set the tone for a positive dining and bar experience.
• Support servers, bartenders, and hosts to ensure smooth service flow.
• Monitor and enforce service, safety, and cleanliness standards.
• Assist with opening and closing responsibilities.
• Address guest concerns promptly and professionally.
• Support staffing adjustments and floor coverage during peak periods.
• Maintain organization of host stand, dining room, bars, and patio areas.
• Communicate effectively with kitchen and bar teams.
• Ensure compliance with alcohol service standards and responsible service.

Skills

Floor leadership

Bar operations

Guest service

Problem-solving

Team coordination

Seasonal availability

Job description

Overview

The Sheraton Oceanfront is seeking a hands-on, floor-focused Restaurant Supervisor to support Solete & Cabanas, including indoor dining, indoor/outdoor bars, and patio service. This is a seasonal leadership role responsible for ensuring strong guest engagement, service execution, safety, and cleanliness standards while actively supporting the team during high-volume periods.

This position is not a back-office role — the supervisor is expected to lead from the floor, welcome guests, support service, and maintain a polished, upbeat environment.

Key Responsibilities

• Provide active leadership on the floor during service periods
• Welcome guests and set the tone for a positive dining and bar experience
• Support servers, bartenders, and hosts to ensure smooth service flow
• Monitor and enforce service, safety, and cleanliness standards
• Assist with opening and closing responsibilities
• Address guest concerns promptly and professionally
• Support staffing adjustments and floor coverage during peak periods
• Maintain organization of host stand, dining room, bars, and patio areas
• Communicate effectively with kitchen and bar teams
• Ensure compliance with alcohol service standards and responsible service

What This Role Is Ideal For

• Strong server or bartender ready to step into leadership
• Experienced seasonal supervisor who enjoys high-energy environments
• Hospitality professional who prefers leading from the floor, not an office

Schedule

Seasonal role with flexible shifts including days, evenings, weekends, and holidays based on business needs.

Join a team focused on great energy, strong service, and memorable oceanfront guest experiences.

Qualifications

• Prior restaurant FOH leadership or supervisor experience required
• Bar experience required (knowledge of bar operations and service flow)
• Ability to lead in a high-volume, fast-paced seasonal environment
• Strong guest service and problem-solving skills
• Professional, visible, and approachable leadership style
• Ability to remain calm and decisive during busy service periods
• Weekend, holiday, and peak seasonal availability required
• Ability to stand/walk for extended periods and move quickly between service areas