Front-of-House Supervisor — Guest Service Leader

CoralTree Hospitality Group; Bend (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Amaterra Kitchen & Social Club in Bend, Oregon is seeking a Food & Beverage Supervisor to lead the front-of-house team, ensure guest service of the highest standard, and maintain operating procedures. You will coordinate with kitchen leadership, train staff, monitor labor costs, and uphold food safety and sanitation while delivering a welcoming guest experience.

The ideal candidate thrives in a fast-paced environment, leads by example, and fosters a culture of professionalism and service

Qualifications

• Follow all company policies, health regulations, sanitation standards, and safety procedures.
• High school diploma or equivalent preferred.
• Must be a United States citizen or possess a valid work permit.
• Ability to work flexible schedules, including weekends, holidays, and evenings as needed.
• Previous restaurant or food and beverage experience required.
• Previous supervisory or leadership experience preferred.

Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures, dining room readiness, and service execution.
• Supervise, coach, and support front-of-house team members to ensure consistent, high-quality guest service.
• Lead pre-shift meetings and communicate daily specials, menu updates, reservations, and service expectations.
• Address guest concerns promptly and professionally, escalating issues to management when appropriate.
• Monitor staffing levels, assist with scheduling and shift assignments, and support effective labor management.
• Ensure team members follow established service standards, cash-handling procedures, and POS requirements.
• Collaborate with kitchen leadership to coordinate food preparation, order timing, and communication between front- and back-of-house teams.
• Support training, onboarding, and ongoing development of restaurant team members.
• Monitor inventory levels and assist with ordering, receiving, and proper storage of food, beverage, and service supplies.
• Ensure compliance with food safety, sanitation, workplace safety, and applicable state and local regulations.
• Maintain cleanliness, organization, and proper presentation of the dining room, bar, and service areas.
• Assist management with monitoring sales, labor costs, guest feedback, and other operational performance measures.
• Promote teamwork, accountability, and a positive work environment consistent with company standards.
• Perform other related duties as assigned.

Skills

Leadership

Guest service

Team coaching

Communication

Education

High school diploma or equivalent

Tools

OLCC Service Permit

Oregon Food Handler Card

Job description

Amaterra Kitchen & Social Club in Bend, Oregon is seeking a Food & Beverage Supervisor to lead the front-of-house team, ensure guest service of the highest standard, and maintain operating procedures. You will coordinate with kitchen leadership, train staff, monitor labor costs, and uphold food safety and sanitation while delivering a welcoming guest experience.

The ideal candidate thrives in a fast-paced environment, leads by example, and fosters a culture of professionalism and service