Front of House Supervisor

Common Bond Bistro & Bakery; Houston (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k)

401(k) matching

Referral program

Employee discount

Paid training

Job summary

Common Bond Cafe in Montrose, Houston, seeks a Front of House Supervisor to lead daily operations in the Montrose dining room. This full-time role partners with the General Manager to deliver high-quality guest experiences.

The ideal candidate will manage front-of-house staff, ensure excellent service, handle guest concerns professionally, and maintain standards for cleanliness and food safety. Competitive wage and benefits align with team culture.

Qualifications

• Must have a food handler's and TABC certification where required by local/state health codes.
• Ability to read and follow oral and written instructions.
• Strong interpersonal skills and team orientation.

Responsibilities

• Greet customers with a smile and friendly demeanor.
• Maintain knowledge of baked goods and menu.
• Supervise front-of-house and uphold hospitality standards.
• Address guest concerns professionally to foster repeat visits.
• Ensure cleanliness and proper food handling in the dining area.
• Assist with packing orders and servicing guests promptly.
• Manage shifts and coordinate with General Manager.

Skills

Ability to learn quickly

Food handler certification

TABC certification

Interpersonal skills

Teamwork

Strong communication

Education

High school degree

Job description

Common Bond Cafe Careers

Montrose

Front of House Supervisor

Full-time

High school degree

$15.00 - 18.00 per hour

The FOH Supervisor is responsible for how the front-of-house is ran working closely with the General Manager. The ideal team member is dedicated to their fellow team members and to the guests we serve. We believe that each and every guest experience is important and that each one of our jobs is a piece of providing our guests with a positive experience. Our team members must be able to work in a fast-paced environment, have a knack for problem solving and most importantly be committed to having the highest quality standards.

Essential Duties & Responsibilities

• Greeting customers with a smile and happy demeanor; engage with and understand our customers, including identifying and responding to customer needs through clear and pleasant communication
• Maintain complete knowledge of baked goods and the menu
• Supervise the front-of-how while upholding our standards of excellence and hospitality
• Ensure positive guest service in all areas. Respond guests complaints in a professional manner and taking any and all appropriate actions to turn dissatisfied guests into return guests
• Inform the General Manager of any foreseeable shortages before items run out.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance dining areas while being compliant with operational standards, company policies, federal/state/local laws, and ordinances
• Responsible for ensuring consistent high quality service
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Develop employees by providing ongoing feedback and establishing performance expectations
• Taking orders from guest and packing all retail items and bread orders carefully and efficiently
• Running food and drinks to customers in a timely fashion
• Rotating stock using the FIFO method
• Maintain good attendance and punctuality
• Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
• Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift
• Additional duties as assigned

Required Knowledge, Skills And Abilities

• Ability to learn quickly
• A food handler's and TABC certification where required by local and state health code regulations
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build and maintain relationships
• Ability to lift up to 50 lbs.

Reports to: General Manager

FLSA Status: Hourly/ Non-exempt

TIPS ELIGIBLE

Work schedule

• 8 hour shift
• Weekend availability
• Holidays

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training

Common Bond Cafe - Montrose

1706 Westheimer Rd, Houston, TX 77006, USA