Front of House Supervisor

Ponca City Development Authority; Braman (OK); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401K

Job summary

Ponca City Development Authority is seeking a Front of House Supervisor to oversee daily restaurant operations, ensure prompt service, quality plate presentation, and a clean, organized service area while supporting the FOH Manager.

The role requires a high school diploma or GED, 2+ years in a similar position, ability to lift 50 lbs, weekend/evening/holiday flexibility, and proficiency with Word and Excel.

Qualifications

• High school diploma or GED required.
• 2+ years experience in a similar position.
• Background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license.
• Must be able to obtain a food handler's permit and an alcohol serving license.

Responsibilities

• Manage scheduling, training, and supervision of front-of-house staff.
• Assist during absence of FOH Manager.
• Ensure opening/closing duties and cleanliness standards.
• Assist with training across all shifts.
• Maintain records of employee food handler certifications and alcohol serving licenses (ABLE).
• Ensure staff compliance with all food, health, and safety regulations.
• Anticipate food, beverage, and equipment needs based on demand and events.
• Provide quality assurance during peak hours and ensure prompt, well-presented service.
• Demonstrate delegation, multitasking, and leadership by example.
• Adhere to uniform requirements and maintain a professional appearance.
• Follow all applicable state, federal, and tribal laws and regulations.

Skills

Microsoft Word

Microsoft Excel

Education

High school diploma or GED

Job description

Qualifications:

High school diploma or G.E.D. required, along with at least two years' experience in a similar position. Candidates must pass background and drug screening per Kaw Nation Gaming Commission regulations to obtain a gaming license (Medical Marijuana cards are accepted). Flexibility to work any shift as needed or assigned—including weekends, evenings, and holidays-is required. Frequent lifting, occasionally in excess of 50lbs, as well as bending, stooping, walking, and standing expected. Proficiency in Microsoft applications, particularly Word and Excel, is essential, along with strong attention to detail. The ability to obtain a food handler's permit and an alcohol serving license is also necessary.

Responsibilities and Duties:

The Front of House Supervisor assists the FOH Manager in all aspects of the main restaurant, especially in the front of house. Ensuring day-to-day operations in the restaurant are completed smoothly, with prompt serving of food, quality plate presentation, and maintaining an organized, clean work area.

• Manage scheduling, training, and general supervision of front-of-house staff.
• during absence of FOH Manager.
• Ensure opening and closing duties are completed accurately and that cleanliness standards are consistently met.
• Assist with the training of employees across all shifts.
• Assist Manager with maintaining up-to-date records of employee food handler certifications and alcohol serving licenses (ABLE).
• Ensure staff compliance with all food, health, and safety regulations.
• Anticipate food, beverage, and equipment needs based on demand and upcoming events.
• Provide quality assurance - especially during peak hours - ensuring all products leave the service counter promptly and meet presentation standards.
• Demonstrate the ability to delegate tasks, multitask efficiently, lead by example, and positively influence team performance.
• Adhere to uniform requirements and maintain a professional appearance and demeanor while representing KGI.
• Follow all applicable state, federal, and tribal laws, regulations, and compliance requirements.

Disclaimer

The above statements are intended to describe the general nature and level of being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits:

• 100% Paid medical (valid in KS and OK)
• Optional dental, vision, life and 401K benefits (vision and dental valid in KS and OK)
• Paid time off, maternity and funeral leave, FMLA