Work Study Usher

University of Utah; Salt Lake City (UT); On-site; USD 19,286 - 22,041; Part time

Job summary

University of Utah invites applications for part-time Ushers to support Kingsbury Hall events. You will help create a welcoming environment and ensure patrons have a safe, enjoyable experience from ticket scanning to departure.

You may assist in various roles as staffing needs arise. Responsibilities include assisting the House Manager with setup and teardown, directing attendees, enforcing venue policies, and keeping the venue clean.

Qualifications

• 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
• Event Support Specialist, I: Requires little to no related experience.
• No experience required.
• Previous experience in crowd management or ushering a plus.

Responsibilities

• Assist the House Manager with event setup and tear down in the lobbies, auditorium, and exterior of the building.
• Scan tickets to verify validity, and direct attendees to their destination. Resolve seating issues as needed.
• Provide clear direction, maintain order, and prevent panic in a crisis.
• Hand out programs and answer questions.
• Enforce venue policies.
• Keep the theatre property clean and free of debris.
• May cross-train and work as a Box Office Cashier, Concessions, Merchandise Seller, or Crossing Guard as staffing needs require.

Job description

Job Summary

Ushers create a welcoming environment for patrons to Kingsbury Hall and the friendly faces of UtahPresents. They efficiently prepare the space and then ensure patrons, artists, and staff have a safe and enjoyable experience from the time their ticket are scanned, to the safe departure from the venue. In the event of emergency, Ushers are tasked in communicating safety procedures and working together to enact the safety plan.

Qualifications

Excellent customer service and human relations skills; the ability to work independently, exercise judgment, and resolve issues. May be required to stand for a number of hours at a time, lift 10 lbs., and/or walk up and down stairs multiple times.

This job posting is only available to University of Utah students who have been awarded a Federal Work-Study Award for the current year. Please login to CIS and go to the Finance/Financial Aid section to view your Financial Aid Status. If you have not received a Federal Work-Study Award, then do not complete and submit this application. Before hire, this employer will confirm that you have received a Federal Work-Study Award for the current year.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Responsibilities

• Assist the House Manager with event setup and tear down in the lobbies, auditorium, and exterior of the building.
• Scan tickets to verify validity, and direct attendees to their destination. Resolve seating issues as needed.
• Provide clear direction, maintain order, and prevent panic in a crisis.
• Hand out programs and answer questions.
• Enforce venue policies.
• Keep the theatre property clean and free of debris.
• May cross-train and work as a Box Office Cashier, Concessions, Merchandise Seller, or Crossing Guard as staffing needs require.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:
Event Support Specialist, I: Requires little to no related experience.

Preferences

No Experience Required.

Previous experience in crowd management or ushering a plus.

Special Instructions

Requisition Number: PRN17293N

Full Time or Part Time? Part Time

Work Schedule Summary: The work schedule can vary based on event schedules and are frequently on nights, weekends, and sometimes holidays. An average shift is 3-4 hours. Shifts are managed via an online scheduling application and are voluntarily accepted by the employee, not assigned by the employer.

Department: 00491 - Utah Presents

Location: Campus

Pay Rate Range: 15.00

Close Date: 09/30/2026

Open Until Filled