Front of House Service Leader | Training & Growth

Texas Roadhouse, Inc.; Royersford (Montgomery County); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation

Parental Leave

Bereavement Leave

Adoption Assistance

Short-Term Disability

Long-Term Disability

Life Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements

Profit-Sharing Program

Restricted Stock Units Program

Community support

Annual holiday bonus

Job summary

Texas Roadhouse is seeking an Assistant Service Manager to support the Service Manager in daily Front of House operations in a fast-paced dining environment. You will lead by example during peak times, oversee scheduling, training, and guest interaction to drive service and sales.

You will develop staff, ensure policy compliance, and partner with management to maintain the restaurant’s culture of passion, integrity, partnership, and fun with purpose.

Qualifications

• Ability to manage Front of House operations and lead by example.
• Strong training delivery and coaching skills to develop team members.
• Experience overseeing peak service times and maintaining guest satisfaction.

Responsibilities

• Oversees service in the Front of House
• Enforces compliance with employment policies
• Oversees/approves Front of House side work
• Provides thorough training to staff
• Works during peak business times to set the pace in the Front of House
• Manages through hands-on supervision of the restaurant
• Ensures 100% table visitation to gather customer insights
• Leads by example to develop employees
• Helps cross-train employees
• Oversees scheduling of designated departments
• Develops promotions to drive sales and conducts rallies
• Manages Responsible Alcohol Service training compliance
• Ensures safe food handling procedures
• Maintains restaurant cleanliness and guest safety
• Assists with liquor inventory & ordering
• Assists Local Store Marketer with building sales
• Maintains culture and core values every day

Skills

Front of House management

Training & development

Scheduling

Customer service

Job description

Texas Roadhouse is seeking an Assistant Service Manager to support the Service Manager in daily Front of House operations in a fast-paced dining environment. You will lead by example during peak times, oversee scheduling, training, and guest interaction to drive service and sales.

You will develop staff, ensure policy compliance, and partner with management to maintain the restaurant’s culture of passion, integrity, partnership, and fun with purpose.