Assistant Service Manager Lead Front of House & Growth

Texas Roadhouse, Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Discounts in restaurants

Medical plans

Dental & Vision Insurance

Paid Vacation & Leave

401(k) Retirement Plan

Annual holiday bonus

Profit-Sharing Program

Job summary

Texas Roadhouse, Inc. is seeking an Assistant Service Manager to support the Service Manager in daily Front of House operations.

The role emphasizes hands-on leadership, staff development, and delivering customer-focused service in a fast-paced restaurant environment. The position includes managing peak times, cross-training staff, promoting sales initiatives, and ensuring safety, cleanliness, and compliance across FOH activities.

Responsibilities

• Oversees service in the Front of House
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Oversees/approves all Front of House side work
• Provides/oversees thorough training
• Works during peak business times to set the pace in the Front of House
• Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
• Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.
• Leads by example to help develop employees and assistants.
• Helps to cross-train employees
• Oversees scheduling of designated departments, as directed by the Service Manager
• Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager
• Manages compliance with Responsible Alcohol Service training requirements
• Understands and practices safe food handling procedures
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times
• Helps to control the guest flow
• Assist with liquor inventory & ordering
• Assists Local Store Marketer with building sales
• Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose

Job description

Texas Roadhouse, Inc. is seeking an Assistant Service Manager to support the Service Manager in daily Front of House operations.

The role emphasizes hands-on leadership, staff development, and delivering customer-focused service in a fast-paced restaurant environment. The position includes managing peak times, cross-training staff, promoting sales initiatives, and ensuring safety, cleanliness, and compliance across FOH activities.