Front-of-House Service Leader: Elevate Guest Experience

Chipotle Mexican Grill; Roanoke (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Medical insurance

Dental insurance

Vision insurance

Digital tips

Paid time off

Holidays

Job summary

Chipotle Mexican Grill in Roanoke, VA is seeking a Service Leader to ensure safe, high-quality food and a positive customer experience. The role includes training the crew, keeping the line clean, and assisting with office tasks as needed.

Responsibilities include maintaining food safety standards, handling cash policies, resolving customer issues, and supporting shift coordination. A high school diploma and restaurant experience are preferred.

Qualifications

• High school diploma required.
• Experience in restaurant operations or customer service preferred.
• Knowledge of cash handling policies and procedures helpful.

Responsibilities

• Maintain a clean, organized line and properly functioning equipment.
• Ensure safe and high-quality food is prepared and served.
• Support food safety practices: hand washing, glove changes, time/temperature checks.
• Resolve customer incidents and support positive experiences.
• Monitor crew breaks, shifts, and line schedules.
• Develop and cross-train front-of-house crew.

Skills

Cash handling

Food safety

Office paperwork

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill in Roanoke, VA is seeking a Service Leader to ensure safe, high-quality food and a positive customer experience. The role includes training the crew, keeping the line clean, and assisting with office tasks as needed.

Responsibilities include maintaining food safety standards, handling cash policies, resolving customer issues, and supporting shift coordination. A high school diploma and restaurant experience are preferred.