Front of House Manager - Chicago, IL

Compass Healthcare; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Healthcare company, is seeking a Front of House Manager to support day-to-day operations across Company Clubs and Theater venues. You will lead staff, ensure high food and beverage quality, and deliver excellent customer service.

The role requires strong communication, exceptional organizational skills, and the ability to manage budgets and inventories while guiding beverage programs and catering events.

Qualifications

• Experience managing others, strong communicator.
• Excellent computer skills and planning.
• Ability to manage large inventories and budgets.
• Flexibility to work late afternoons, nights and weekends.
• Leadership and attention to detail in beverage program.

Responsibilities

• Schedules, trains, manages, and develops staff
• Manages budget and inventory
• Trains and supervises alcoholic beverage service
• Assists with catering events tied to shows
• Establishes beverage program and seasonal specials
• Purchases beverages
• Oversees culinary program in conjunction with WPC culinary and marketing team
• Maintains a positive working relationship with staff, venue client and production team
• Works with vendors to increase positive cost results
• Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
• Oversees financial aspects of first class bar/concession stand operations

Skills

Staff management

Communication

Budget management

Inventory control

Wine/Alcohol service

POS/IT literacy

Education

College degree preferred

Certification in service training and alcohol service

Food safety certification

Job description

$55,000-$60,000

Salary: $55,000-$60,000

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

The Front of House Manager, reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities

• Schedules, trains, manages, and develops staff
• Manages budget and inventory
• Trains and supervises alcoholic beverage service
• Assists with catering events tied to shows
• Establishes beverage program and seasonal specials
• Purchases alcoholic and non-alcoholic beverages
• Manages culinary program in conjunction with WPC culinary and marketing team
• Maintains a positive working relationship with staff, venue client and production team
• Works with vendors to increase positive cost results
• Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
• Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications

• Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
• Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
• Ability to keep track of large inventories and budgets
• Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
• Have a quick grasp on what needs to be done and demonstrates a desire to lead
• Creativity while not overseeing the attention to detail
• Working knowledge of the business as well as has knowledge of the market
• Finance, Loss Prevention, and HR experiences
• Prefer a college degree and management experience, particularly in the beverage industry
• Certification in service training, alcohol service, safe food handling and first aid
• Experience with knowledge of all state and local alcohol laws
• Certified by the National Bar & Restaurant Management Association
• Open to working an events driven schedule

Associates At Morrison Healthcare Are Offered Many Fantastic Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening.

Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.