Front of House Manager - Chicago, IL

Compass Group, North America; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Parental Leave

Flexible Time Off

Job summary

Morrison Healthcare, a Compass Group USA company, is seeking a Front of House Manager to support day-to-day operations in company clubs and theater venues. Reporting to the General Manager, you will lead a team, ensure high food and beverage quality, and deliver exceptional customer service.

The role requires strong communication, multi-tasking, and budgeting skills, with hospitality experience in beverage service and events.

Qualifications

• Experience managing others; strong communicator.
• Excellent computer skills, self-motivation, planning, decisive.
• Ability to track large inventories and budgets.
• Ability to work late afternoons to nights and weekends.
• Demonstrates leadership and quick grasp of tasks.
• Creativity with attention to detail.
• Knowledge of the beverage market and business.
• Finance, Loss Prevention, and HR experience.
• College degree and management experience, particularly in beverage.
• Certification in service training, alcohol service, safe food handling and first aid.
• Knowledge of state/local alcohol laws.
• Certified by the National Bar & Restaurant Management Association.
• Open to events-driven schedule.

Responsibilities

• Schedules, trains, manages, and develops staff.
• Manages budget and inventory.
• Trains and supervises alcoholic beverage service.
• Assists with catering events tied to shows.
• Establishes beverage program and seasonal specials.
• Purchases alcoholic and non-alcoholic beverages.
• Manages culinary program with WPC team.
• Maintains positive relationships with staff, venue client and production team.
• Works with vendors to improve costs.
• Coordinates attendance and staffing with venue managers.
• Oversees financials of bar/concession operations.

Skills

People management

Communication

Budgeting

Inventory control

Beverage service knowledge

Catering events coordination

Education

College degree

Job description

Morrison Healthcare

Salary: $55,000-$60,000

Morrison Healthcare , a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

The Front of House Manager , reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities:

• Schedules, trains, manages, and develops staff

• Manages budget and inventory

• Trains and supervises alcoholic beverage service

• Assists with catering events tied to shows

• Establishes beverage program and seasonal specials

• Purchases alcoholic and non-alcoholic beverages

• Manages culinary program in conjunction with WPC culinary and marketing team

• Maintains a positive working relationship with staff, venue client and production team

• Works with vendors to increase positive cost results

• Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results

• Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications:

• Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people

• Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions

• Ability to keep track of large inventories and budgets

• Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends

• Have a quick grasp on what needs to be done and demonstrates a desire to lead

• Creativity while not overseeing the attention to detail

• Working knowledge of the business as well as has knowledge of the market

• Finance, Loss Prevention, and HR experiences

• Prefer a college degree and management experience, particularly in the beverage industry

• Certification in service training, alcohol service, safe food handling and first aid

• Experience with knowledge of all state and local alcohol laws

• Certified by the National Bar & Restaurant Management Association

• Open to working an events driven schedule

Morrison Healthcare is a member of Compass Group USA

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Flexible Time Off

• Paid Parental Leave

• Holiday Time Off (varies by site/state)

• Personal Leave

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1570301

Morrison Healthcare

KATHRYN MANFUSO

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