FRONT OF HOUSE MANAGER

Old Alcohol Plant Inn; Washington (Washington County); On-site; USD 41,000 - 50,000; Full time

Job summary

The Old Alcohol Plant Inn in Port Hadlock-Irondale, WA seeks an Outside Event Sales Manager to drive private event growth. The role handles outbound outreach, venue tours, contract execution, and BEO detailing, launching on a 6‑month performance pilot with potential for full‑time status based on pipeline and revenue benchmarks.

Responsibilities include regional prospecting across Jefferson, Kitsap, and Clallam counties, client detailing, and managing the full event lifecycle, including timely

Qualifications

• 2–3 years of proven success in hospitality sales, venue sales, or account management.
• Exceptional written and verbal client-handling capabilities with strong negotiation skills.
• Highly organized with high attention to detail for drafting BEOs and managing multiple event timelines simultaneously.
• Ability to travel locally across Jefferson, Kitsap, and Clallam counties for client meetings and regional networking.
• Proficiency with sales tracking tools, web lead forms, digital scheduling, and basic Microsoft Office tools.

Responsibilities

• Outbound Sales & Regional Prospecting across Jefferson, Kitsap, and Clallam counties; conduct venue tours and convert leads into signed contracts.
• Client Detailing, Account Management & BEO Creation; respond <24 hours for inquiries; coordinate menus, timelines, and billing; draft BEOs.
• Administrative Alignment & Pipeline Reporting; track lead activity and participate in weekly revenue reviews.

Skills

Hospitality sales

Account management

Negotiation

Organization

Tools

CRM software

Microsoft Office

Job description

310 Hadlock Bay Rd, Port Hadlock-Irondale, WA 98339, USA

Salary Range

$45,000 COMPENSATION: $45,000 Base Salary + Monthly Tiered Commission Structure

The Outside Event Sales Manager is a dedicated, revenue-focused role tasked with driving private event growth at The Old Alcohol Plant Inn. Operating as a sales- and account-focused position, this role manages the entire client lifecycle—from outbound lead generation and regional business outreach to venue tours, contract execution, and full administrative event detailing (BEO creation). To account for regional seasonality and lead time, this position is launched under a 6-Month Performance Pilot. Continued full-time status beyond 6 months is contingent upon building a robust off-season pipeline and achieving cumulative sales revenue benchmarks.

About the Role

• A. Outbound Sales & Regional Prospecting (50%)
  • Execute proactive outbound outreach targeting corporate accounts, regional non-profits, associations, and local businesses across Jefferson, Kitsap, and Clallam counties.
  • Conduct professional venue tours and present standardized turnkey packages.
  • Actively convert inbound inquiries and outbound leads into signed contracts and confirmed deposits.
• B. Client Detailing, Account Management & BEO Creation (40%)
  • Maintain a strict <24-hour response time for all inbound event inquiries.
  • Serve as the primary client point of contact throughout the entire planning process: collect guest counts, coordinate menu selections, finalize event timelines, and process client billing adjustments.
  • Draft, update, and finalize official Banquet Event Orders (BEOs) in the system.
  • Conduct a weekly "BEO Hand-Off Meeting" with the Executive Chef and Event Captain 7–10 days prior to scheduled events to review logistics.
• C. Administrative Alignment & Pipeline Reporting (10%)
  • Track 100% of lead activity, client communication, site tours, and contract status in the sales intake system.
  • Participate in weekly revenue pipeline reviews with General Management.

Requirements

• 2–3 years of proven success in hospitality sales, venue sales, or account management.
• Exceptional written and verbal client-handling capabilities with strong negotiation skills.
• Highly organized with high attention to detail for drafting BEOs and managing multiple event timelines simultaneously.
• Ability to travel locally across Jefferson, Kitsap, and Clallam counties for client meetings and regional networking.
• Proficiency with sales tracking tools, web lead forms, digital scheduling, and basic Microsoft Office tools.

About the Us

At Bayside, our mission is to strengthen our community through housing, advocacy, and human services supporting social and economic independence. We believe that housing alone isn't enough—true stability comes from a complete ecosystem of care. From our emergency shelter to our tiny home "healing villages," we meet our neighbors where they are, providing safe shelter, hot meals, trauma-informed case management, and healthcare.