Morning Guest Services & Breakfast Operations lead

The Starrett House; Port Townsend (WA); On-site; USD 27,552 - 30,307; Full time

Job summary

The Starrett House in Port Townsend, WA, is seeking a Morning Guest Services & Breakfast Operations Lead. This position involves preparing and serving breakfast while ensuring a pristine environment for guests. Responsibilities include collaborating with maintenance for easy operations and complying with food safety standards.

The ideal candidate thrives on providing excellent customer service, has a valid Food Handler’s Card, and can work independently while being part of the team.

Qualifications

• Valid Food Handler’s Card required.
• 1+ year of experience in hospitality or customer service.
• Strong history of reliability and dependability.

Responsibilities

• Prepare and serve breakfasts while interacting warmly with guests.
• Perform thorough cleaning and turnover of guest rooms.
• Collaborate with Maintenance and Events teams for optimal operations.
• Manage laundry and linen organization.
• Communicate the historic significance of the Starrett House.

Skills

Food safety standards

Customer service

Reliability

Communication skills

Job description

Port Townsend, WA, USA

Job Type

Salary Range

Full Time

$20 - $22 (DOE)

About the Role

The Morning Guest Services & Breakfast Operations lead is the face of the Starrett House at the start of each day. This role focuses on delivering high-quality culinary and housekeeping services while ensuring the property is pristine for guests and upcoming events. This position requires active collaboration with the Events Manager and Maintenance team to maintain the high standards of this historic venue.

Responsibilities

• Breakfast & Guest Interaction: Prepare and serve appealing breakfasts following food safety standards. Interact warmly with guests, answering questions about the property’s history and the Port Townsend area.
• Housekeeping: Perform thorough cleaning and turnover of guest rooms following check-outs. Maintain the cleanliness of the kitchen, dining areas, and all public common spaces.
• Team Collaboration: Work closely with the Maintenance team to report and track repairs and with the Events Manager to ensure public spaces are prepared for scheduled functions.
• Operations & Safety: Manage laundry and linen organization. Conduct property rounds to ensure readiness and security.
• Mission Advocacy: Communicate the relationship between the historic Starrett House and Bayside Housing’s community mission to guests and visitors.
• Cross-Training: Participate in cross-training for the afternoon shift to ensure seamless operational coverage and support for the wider Bayside staff.

Required Experience

• Valid Food Handler’s Card required.
• 1+ year of experience in hospitality or customer service.
• Willingness and ability to make sound judgments without on-site supervision.
• Strong history of reliability and dependability.
• Must pass a background check and maintain a clean driving record.

Desired Qualifications

• Collaborative Mindset: Ability to work effectively with Maintenance, Events, and general Bayside staff to achieve shared organizational goals.
• Excellent oral and written communication skills with a proactive approach to problem-solving.
• Ability to work independently while remaining a cohesive part of the Bayside team.
• Knowledge of (or a strong desire to learn) Victorian history and local Port Townsend attractions.
• Commitment to safety, security, and the community-driven mission of Bayside Housing.
• Must provide three (3) professional references who can verify a consistent track record of dependability, personal integrity, and excellence in guest-facing roles.

About the Company

The Starrett House (built 1889) is a globally recognized historic landmark known for its free-floating spiral staircase and “House of Four Seasons” solar calendar ceiling. Since its acquisition by Bayside Housing & Services, the mansion serves a dual purpose: it is a premier boutique destination for travelers and a vital revenue engine for Bayside’s mission to provide housing, advocacy, and human services to the Olympic Peninsula community. As our Innkeeper, you are more than a host; you are a steward of history and an ambassador for social good.