Front of House Manager

Maple & Ash; Miami (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

Join a leading hospitality group as a Front of House Manager in Miami. You will oversee operations, enhance guest experiences, and lead a passionate team dedicated to delivering exceptional service and quality. This role offers opportunities for growth and a vibrant work environment.

Benefits

Health & Wellness Benefits

Generous Dining Benefits

Gym Membership Discounts

Discounted Parking

Travel & Growth Opportunities

Staff Meals

Progressive Paid Time Off

Referral Program

Qualifications

• Minimum 2 years management experience in high-volume restaurants.
• Strong communication skills and attention to detail.

Responsibilities

• Collaborate with management to increase revenue and control costs.
• Recruit, train, and develop hourly staff.
• Ensure guest satisfaction through menu audits.

Skills

Communication

Attention to Detail

Passion for Food

Tools

MS Office

Job description

Join us as a Front of House Manager at Maple & Ash

Maple Hospitality Group, led by Jim Lasky, Chef Danny Grant, and a team of passionate food lovers, is expanding across Chicago, Scottsdale, Dallas, and Miami. We are committed to delivering impeccable food, world-class service, and a unique dining experience, aiming to become iconic destinations. Our restaurants offer an experience beyond expectations, driven by four core principles: Generous, Excellence, Fun, and Fail Fast.

Benefits & Incentives include:

• Health & Wellness Benefits: Medical, Dental, Vision & Life
• Generous Dining Benefits at all Maple Hospitality Group locations
• Gym Membership Discounts
• Discounted Parking
• Travel & Growth Opportunities
• Staff Meals
• Progressive Paid Time Off
• Referral Program

Responsibilities

• Collaborate with management to increase revenue and control costs
• Report expenditures with accounting team
• Develop and maintain restaurant SOPs
• Recruit, train, and develop hourly staff, instilling company culture
• Participate in weekly management meetings
• Work with the chef team to ensure guest satisfaction through menu audits and guest communication
• Maintain a safe, sanitary, and secure environment, complying with health regulations
• Communicate effectively with guests and staff
• Respond promptly to guest requests and complaints, ensuring satisfaction
• Adjust ambiance elements to suit the environment
• Stay informed on industry trends and competitors
• Perform other duties as assigned

Qualifications

• Minimum 2 years management experience in high-volume restaurants
• Strong communication skills
• Passion for food, beverage, and service
• Professional, energetic floor management style
• Familiarity with MS Office and restaurant management systems
• Attention to detail and commitment to quality

Physical Requirements

• Ability to move freely and lift up to 25 lbs
• Stand and walk for extended periods
• Maintain a professional appearance

For more details about Maple & Ash Miami, visit here.