Front of House Manager

Boston Pizza International, Inc. (New Glasgow); City of Niagara Falls (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant, is seeking a Front of House Manager in Niagara Falls, NY. This role involves supporting daily operations, leading the team, and ensuring exceptional guest experiences. Ideal candidates thrive in fast-paced environments and demonstrate strong leadership and organizational skills.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Management Training Programs

Leadership Development Sessions

Reward and recognition programs

Qualifications

• Experience in a leadership role in a restaurant environment.
• Strong organizational skills and effective time management.

Responsibilities

• Assist the General Manager with daily operations.
• Support training, development, and performance management of team members.
• Ensure excellent guest experiences.

Skills

Leadership

Organizational Skills

Communication

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works alongside team members to coach and support
• Seeks professional development opportunities and continuous learning
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team for growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding guest expectations daily, Boston Pizza is the place for you!