Front of House Manager

Koolineplumbing; Chandler (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Gratuities

Meal discounts

Flexible schedule

Paid time off

Health insurance options

401(k) eligibility

Job summary

George’s Breakfast and Brunch in Chandler is seeking a Front of House Manager to lead a small team in a busy, welcoming setting. You’ll coach staff, schedule shifts, maintain guest service standards, and partner with the kitchen to ensure smooth communication and timely service.

The role is onsite, full-time, with opportunities to improve operations, manage inventories, and drive guest satisfaction and sales while upholding health and safety standards.

Qualifications

• 2+ years of supervisory or lead experience in restaurant or fast-casual settings.
• Experience managing shift operations and reconciling daily sales.
• Strong customer-service and conflict-resolution skills.
• Excellent communication and team leadership abilities.
• Flexible mornings, weekends, and holidays; ability to stand for long periods.

Responsibilities

• Lead, coach, and schedule front-of-house staff to ensure smooth shift operations and high morale.
• Maintain exceptional guest service standards; promptly resolve guest concerns and manage escalations with professionalism.
• Oversee opening/closing procedures, cash handling, POS reconciliation, and daily sales reporting.
• Coordinate with kitchen leadership to maintain food quality, timely service, and effective communication between front and back of house.
• Monitor inventory for front-of-house supplies, manage par levels, and place orders or communicate needs to suppliers.
• Enforce health, safety, and compliance standards, including cleanliness, sanitation, and workplace safety protocols.
• Support hiring, training, and performance management activities to build a reliable, service-focused team.

Skills

Supervisory experience

Customer service leadership

Cash handling & POS reconciliation

Education

High school diploma or equivalent

Tools

POS systems

Job description

About This JobFront of House Manager — Chandler LocationJoin George’s Breakfast and Brunch as the Front of House Manager at our Chandler location. This mid-level, full-time, onsite role puts you at the heart of a busy, beloved neighborhood breakfast and brunch spot where fast, friendly service and high-quality comfort food create repeat customers. You’ll lead a small team, shape the guest experience, and run shifts in a lively, laid-back atmosphere that serves Tempe, Chandler, Mesa, and Scottsdale.This position is exciting for candidates who enjoy hands-on leadership, coaching staff to deliver consistent hospitality, and making operational improvements that directly impact guest satisfaction and sales.ResponsibilitiesKey ResponsibilitiesLead, coach, and schedule front-of-house staff to ensure smooth shift operations and high morale.Maintain exceptional guest service standards; promptly resolve guest concerns and manage escalations with professionalism.Oversee opening/closing procedures, cash handling, POS reconciliation, and daily sales reporting.Coordinate with kitchen leadership to maintain food quality, timely service, and effective communication between front and back of house.Monitor inventory for front-of-house supplies, manage par levels, and place orders or communicate needs to suppliers.Enforce health, safety, and compliance standards, including cleanliness, sanitation, and workplace safety protocols.Support hiring, training, and performance management activities to build a reliable, service-focused team.RequirementsRequired Qualifications2+ years of supervisory or lead experience in a restaurant, café, or fast-casual environment, preferably in breakfast/brunch service.Proven ability to manage shift operations, handle cash/POS systems, and reconcile daily sales.Strong customer-service skills with demonstrated conflict resolution and escalation management.Excellent communication and team leadership skills; ability to motivate staff and maintain a positive floor culture.Flexible availability including mornings, weekends, and holidays; ability to stand for long periods and perform physical tasks.High school diploma or equivalent.Preferred QualificationsExperience in a high-volume breakfast or quick-service restaurant concept.Food safety certification (e.g., ServSafe) or equivalent training.Bilingual (Spanish/English) communication skills to support diverse guest and team interactions.Familiarity with inventory management and basic ordering processes.Experience hiring, training, and developing front-of-house teams.Food Handler's CardTitle 4 CardBenefitsBenefitsCompetitive hourly pay plus access to gratuities/tip pool and performance-based bonuses.Employee meal discounts during shifts.Flexible scheduling with consistent morning and weekend shift structure.Paid time off and sick leave per company policy.Opportunities for career growth and advancement within our expanding local brand.Training and professional development, including management and customer service coaching.Access to health insurance options and 401(k) eligibility where available.Equal Opportunity & Inclusion StatementGeorge's Breakfast and Brunch is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic.