Front of House Manager

Chicken N Pickle; Allen (TX); Sur place; USD 60 000 - 75 000; Plein temps

Résumé du poste

Chicken N Pickle in Allen, TX, seeks a Front of House Manager to lead high-volume dining operations and deliver top guest experiences. You will supervise front-of-house and back-of-house coordination, control costs, and mentor staff to sustain a vibrant, guest-centric culture.

Requirements include 3+ years of high-volume management, knowledge of food safety and liquor standards, and experience with POS and scheduling software.

Qualifications

• 3+ years of management in a high-volume restaurant.
• Knowledge of food safety and liquor standards.
• Experience with restaurant management software and scheduling systems.
• Strong people skills and adaptability in fast-paced environments.
• Bilingual abilities preferred.

Responsabilités

• Oversee Front of House, Back of House, and staff to control costs and waste.
• Hire/coach teammates with managers, train on customer service.
• Ensure sanitation, safety, and liquor/food compliance.
• Uphold brand, address guest concerns, implement policy improvements.
• Support a dynamic team environment with active daily operations.

Connaissances

Leadership

Customer service

Team development

Bilingual

Outils

POS

HotSchedules

Description du poste

Join Our Team as a Front of House Manager!

Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.

We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth.

Do you thrive in a fast-paced, high-volume environment? Are you passionate about team development and delivering top-notch guest experiences? If so, Chicken N Pickle is looking for you!

You will oversee Front of House Operations, working with management to provide a fun working environment with opportunities for growth. We are looking for someone who has 3+ years of high volume management experience and knowledge of food safety, and liquor standards. We are also looking for someone familiar with restaurant management software such as Point of Sale (POS) and HotSchedules as well as the ability to write routine reports and correspondence. To be successful in this role requires strong people skills, a willingness to learn, and experience in a fast-paced, dynamic environment. You will help support high-quality food and beverage offerings while motivating the team to consistently exceed guest expectations. Strong leadership skills and the ability to be flexible with large events, inclement weather, and ability to work holidays, weekends and nights are necessary for this role. Bilingual is preferred.

In this role you will:

• Coordinate daily Front of House, Pickleball, and Back of House operations, supervise managers, and control operational costs and identify areas to cut waste.
• Hire and terminate team members with department managers and promote continuous growth among employees by training them on proper customer service techniques.
• Ensure compliance with sanitation and safety standards, as well as state and federal food and alcohol guidelines.
• Manage restaurant’s brand, actively respond to customer complaints, implement policies that will create positive change within the daily operations of the restaurant, and encourage continuous skill development through training programs and online courses.
• Participate in the active environment of Chicken N Pickle, with the employees averaging around 10 thousand steps per day.