Manager

Lm-Restaurants; Concord (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company contribution up to

Paid time off

Employee dining discounts

Tuition reimbursement

Short-Term Disability

Life Insurance

Bonus opportunity

Job summary

Carolina Ale House in Concord Mills, NC is hiring a Front of House Manager to lead the floor, inspire the team, and own the guest experience in a high-volume setting.

This role emphasizes building a welcoming atmosphere from dining room to bar, coaching hourly staff, ensuring safety, training, and profitability, with opportunities for career growth and a strong benefits package. Join LM Restaurants' team and bring energy to guests while contributing to community-oriented culture.

Qualifications

• Front-of-house management experience in a high-volume restaurant.
• Strong communication and leadership skills.
• Proven ability to coach and motivate hourly staff.

Responsibilities

• Lead day-to-day front-of-house operations with focus on guest experience and profitability.
• Partner with management to execute action plans and maintain smooth running.
• Support scheduling, performance management, and evaluations.
• Coach and develop team members to deliver hospitality with confidence.
• Ensure bar operations and beverage execution when applicable.
• Represent the brand in the local community and uphold policies.

Skills

Front-of-house leadership

Guest experience

Team development

Communication

Bar experience

Job description

Restaurant ManagerCarolina Ale House | Concord Mills, NCBring the Energy. Lead the Floor. Own the Guest Experience.Welcome to Carolina Ale HouseLM Restaurants is an award-winning, family-owned restaurant group committed to nourishing our people, our community, and our world. We are large enough to offer the stability, resources, and benefits of a well-established company, while still being small enough to treat our team like family.At Carolina Ale House, we bring people together over great food, cold drinks, big-game energy, and memorable experiences. We are looking for a Front of House Manager who is ready to lead from the floor, inspire the team, and help create the kind of atmosphere that keeps guests coming back. Bar experience is a big plus for this role, especially for someone who understands how to drive the guest experience from both the dining room and the bar.You Will Be SuccessfulIf you are someone who knows how to work hard, have fun, and lead with energy, you will thrive here. We are looking for a leader who knows how to keep the front of house running strong, build team accountability, and create a guest experience that feels fast, welcoming, and memorable. If you are the kind of person who takes ownership, leads confidently in a high-volume environment, and brings ideas that help grow both the team and the business, Carolina Ale House in Concord Mills could be the right fit for you.Benefits You Will Enjoy$50K–$60K salary plus bonus opportunityCareer Advancement OpportunitiesComprehensive health, dental, vision insuranceCompany-paid Short-Term Disability and Life Insurance401(k) with company contribution up to 4%Paid time off and flexible schedulesGenerous employee dining discountsLucrative referral bonus programTuition reimbursement programJob ResponsibilitiesHelp lead the day-to-day front-of-house operations of the restaurant with a focus on guest experience, safety, training, sales, and profitabilityPartner with the management team to execute action plans and keep the restaurant running at a high levelSupport hourly staffing, scheduling, performance management, and performance evaluationsCoach, develop, and motivate hourly team members to perform with confidence, consistency, and strong hospitalityHelp create a team culture that is solution-driven, collaborative, and rooted in Carolina HospitalityCommunicate clearly and effectively with the Home Office, leadership team, restaurant staff, and guestsSupport bar operations and beverage execution, with bar experience serving as a strong plus in this roleServe as a brand ambassador by building and maintaining strong relationships in the local communityEnsure compliance with all company policies, procedures, and applicable lawsHelp manage cost of sales and controllable expenses through strong shift execution and operational disciplineLead with an ownership mindset and help drive results through accountability, consistency, and teamworkThe above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at LM Restaurants, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.LM Restaurants is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.Apply today. Join us and be a part of making a difference – a dedication to taking care of our communities.