Front-of-House Leader: Elevate Service & Growth

Demos' Restaurants; Lebanon (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Management training

Health insurance

Vision/Dental/Life Insurance

Long-term disability

Retirement plan with company matching

Generous paid time off

Paid holidays

Holiday closures

Corporate Chaplains program

Job summary

Demos’ Restaurant is seeking an Assistant Manager to work with the General Manager and leadership to develop staff, uphold service standards, and deliver an outstanding guest experience.

This role emphasizes leadership with respect, integrity, accountability, and coaching of front-of-house teams, while maintaining safety, cleanliness, and customer service excellence. Benefits and growth opportunities are highlighted.

Qualifications

• The ideal candidate will possess a genuine desire to serve others.
• Strong leadership and people skills.
• Excellent communication and problem-solving abilities.
• High personal and professional standards.
• A strong work ethic and a continuous desire to improve.
• The ability to coach employees and hold them accountable.
• Open availability, including days/evenings/weekends/holidays.

Responsibilities

• Uphold and exemplify Demos’ purpose statement and company values.
• Support the General Manager in leading daily front-of-house operations.
• Increase sales by improving customer satisfaction and building customer loyalty.
• Ensure service, cleanliness, safety, appearance, and standards are followed.
• Train, coach, and develop front-of-house employees.
• Hold employees accountable while being fair, firm, and respectful.
• Lead with integrity, sound judgment, consistency, and respect.
• Monitor the dining room and respond quickly to customer concerns.
• Assist employees during busy periods with hands-on leadership.
• Identify and correct wasteful or inefficient practices.
• Maintain an organized, clean, and professional restaurant environment.
• Administer employee discipline consistently and appropriately.
• Anticipate problems and develop backup plans before they affect customers.
• Enforce all safety procedures.
• Maintain uncompromising standards for food quality and customer service.
• Ensure employees maintain Demos’ standards for appearance and conduct.
• Demonstrate dependability by meeting expectations even without supervision.

Skills

Leadership

People skills

Communication

Problem solving

Work ethic

Coaching

Open availability

Job description

Demos’ Restaurant is seeking an Assistant Manager to work with the General Manager and leadership to develop staff, uphold service standards, and deliver an outstanding guest experience.

This role emphasizes leadership with respect, integrity, accountability, and coaching of front-of-house teams, while maintaining safety, cleanliness, and customer service excellence. Benefits and growth opportunities are highlighted.