Front of House Leader — Elevate Guest Experience

Flight-Club-Darts; Atlanta (GA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Employee discount

401k plan

Medical FSA

Commuter benefits

Paid time off

Paid holidays

Job summary

Flight Club in Atlanta is seeking a Front of House Manager to lead our service team on shift, ensuring energetic hospitality and flawless guest experiences aligned with our standards.

You will coach staff, manage guest relations, coordinate with the GM, and handle daily FOH operations in a fast-paced, darts venue environment.

Qualified candidates have 3+ years in hospitality, required certifications, and a proactive, communicative approach; weekend availability is a must.

Qualifications

• Must pass a background check prior to being hired.
• 3yrs of customer service or hospitality experience (prior leadership experience preferred).
• Required food, alcohol, and allergen certification maintained throughout employment, additional state qualifications may apply per location.
• Available to work various shift times and days, including weekends and holidays.
• Ability to effectively communicate verbally and digitally.
• Self-driven, results oriented, and proactive attitude.
• Able to stand and/ or walk for long periods of time.
• Ability to lift over 50+ lbs. if necessary.
• Legally authorized to work in the US.

Responsibilities

• Create Positive Energy: Ensure consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs.
• Inspires the team to enhance their leadership through coaching, development, and training.
• Be Consistent and Fair: Flexible approach and readily able to adapt to needs and changes.
• Demonstrate solution focused leadership and proactively seek out feedback from others.
• Show Urgency: Proactively manages costs in partnership with the GM through scheduling and inventory.
• Ownership of assigned FOH operations department assigned by General Manager.
• Be Both Independently Minded and a Team Player: Works with General Manager and management team to develop and execute strategies to achieve operational goals.
• Ensures the restaurant team delivers upon service standards to cultivate the ultimate guest experience.

Skills

Customer service

Leadership

Communication

Hospitality

Team coordination

Job description

Flight Club in Atlanta is seeking a Front of House Manager to lead our service team on shift, ensuring energetic hospitality and flawless guest experiences aligned with our standards.

You will coach staff, manage guest relations, coordinate with the GM, and handle daily FOH operations in a fast-paced, darts venue environment.

Qualified candidates have 3+ years in hospitality, required certifications, and a proactive, communicative approach; weekend availability is a must.