Front of House Lead - Guest Experience & Team Coach

Demos' Restaurants; Murfreesboro (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Management training program

Paid time off

Medical insurance

Dental insurance

Vision insurance

Retirement savings with company match

Paid holidays

Corporate Chaplains program

Job summary

Demos’ Restaurant is seeking an Assistant Manager in Murfreesboro, TN. You will work with the General Manager to develop staff, maintain service standards, and deliver an outstanding customer experience.

We value leadership, integrity, accountability, and dedication. You will lead front-of-house operations, coach team members, and help ensure safety, cleanliness, and high-quality service across shifts.

Qualifications

• Strong leadership and people skills.
• Excellent communication and problem-solving abilities.
• High personal and professional standards.
• A strong work ethic and a continuous desire to improve.
• Ability to coach employees and hold them accountable.

Responsibilities

• Uphold and exemplify Demos’ purpose statement and company values.
• Support the General Manager in leading daily front-of-house operations.
• Increase sales by improving customer satisfaction and building customer loyalty.
• Ensure that service, cleanliness, safety, appearance, and operational standards are consistently followed.
• Train, coach, and develop front-of-house employees.
• Hold employees accountable while treating them fairly, firmly, and respectfully.
• Lead with integrity, sound judgment, consistency, and respect.
• Monitor the dining room and respond quickly to customer or operational concerns.
• Assist employees during busy periods and provide hands-on leadership when needed.
• Identify and correct wasteful or inefficient practices.
• Maintain an organized, clean, and professional restaurant environment.
• Help administer employee discipline consistently and appropriately.
• Anticipate problems and develop backup plans before problems affect customers.
• Enforce all company safety procedures.
• Maintain uncompromising standards for food quality and customer service.
• Ensure that employees maintain Demos’ standards for appearance and conduct.
• Demonstrate dependability by doing what is expected, when it is expected, whether or not a supervisor is present.

Skills

Leadership

People skills

Communication

Problem solving

Work ethic

Job description

Demos’ Restaurant is seeking an Assistant Manager in Murfreesboro, TN. You will work with the General Manager to develop staff, maintain service standards, and deliver an outstanding customer experience.

We value leadership, integrity, accountability, and dedication. You will lead front-of-house operations, coach team members, and help ensure safety, cleanliness, and high-quality service across shifts.