Front-of-House Lead & Guest Experience Coach

O+O Hospitality Group; Webster Groves (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

AD&D insurance

Quarterly bonus eligibility

Paid time off after 90 days

Paid parental leave

Employee discounts

Job summary

Olive + Oak is seeking an Assistant Manager to join our front-of-house leadership team. This hands-on role puts you on the floor, close to guests and staff, ensuring smooth service and a warm, memorable guest experience.

You’ll coach and develop FOH staff, lead engaging pre-shift meetings, participate in scheduling, and partner with the GM and leadership to uphold service standards, wine and beverage programs, and safety guidelines.

Qualifications

• Previous restaurant management or supervisory experience is strongly preferred.
• Fine-dining or elevated full-service experience and wine knowledge are valuable, but curiosity, leadership ability, and a willingness to learn matter.

Responsibilities

• Lead the floor during service, anticipating needs and helping the team stay organized, focused, and supported.
• Create an exceptional guest experience through proactive hospitality and thoughtful problem-solving.
• Support, coach, and develop FOH employees while helping maintain a positive and professional workplace.
• Lead engaging pre-shift meetings that prepare the team for successful service.
• Participate in scheduling, staffing decisions, and day-to-day restaurant operations.
• Help train and onboard new FOH employees and reinforce service standards.
• Maintain consistency in service, restaurant procedures, cleanliness, and operational expectations.
• Partner closely with the General Manager, Proprietor, and other members of the leadership team.
• Support responsible alcohol service, food safety, workplace safety, and other compliance standards.
• Develop strong knowledge of our food, wine, and beverage programs and help build that knowledge throughout the FOH team.

Skills

Leadership

Guest service

People development

Scheduling

Communication

Wine knowledge

Job description

Olive + Oak is seeking an Assistant Manager to join our front-of-house leadership team. This hands-on role puts you on the floor, close to guests and staff, ensuring smooth service and a warm, memorable guest experience.

You’ll coach and develop FOH staff, lead engaging pre-shift meetings, participate in scheduling, and partner with the GM and leadership to uphold service standards, wine and beverage programs, and safety guidelines.