Front-of-House Host: Welcoming, Fast Seating

Visitlive; Kansas City (MO); Hybrid; USD 17,000 - 22,000; Full time

Job summary

McFadden's Sports Saloon in Kansas City is seeking a friendly Host to warmly greet guests, answer phones and messages, take reservations, and coordinate seating to ensure fast, courteous service in a lively sports bar setting.

We require at least one year of customer service or hosting experience, fluent English, the ability to read seating charts, and basic math for tables. You may be asked to work nights, weekends, and holidays in this energetic venue.

Qualifications

• At least one year of customer service or hosting experience.
• Must speak fluent English; other languages are a plus.
• Reading and writing abilities are frequently utilized, often for reservations and seating.

Responsibilities

• Answers the phones and takes messages/reservations.
• Maintains an accurate wait when necessary.
• Welcoming guests on arrival and bidding goodbye to create a lasting positive experience.
• Greets guests in a friendly and upbeat manner and smiles to ensure guest satisfaction.
• Communicates effectively with all guests.
• Communicates problems to management immediately.
• Coordinates seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting experience

English fluency

Job description

McFadden's Sports Saloon in Kansas City is seeking a friendly Host to warmly greet guests, answer phones and messages, take reservations, and coordinate seating to ensure fast, courteous service in a lively sports bar setting.

We require at least one year of customer service or hosting experience, fluent English, the ability to read seating charts, and basic math for tables. You may be asked to work nights, weekends, and holidays in this energetic venue.