Front of House Guest Service - Flexible Schedule & Tips

Common Bond Bistro & Bakery; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k)

Referral program

Employee discount

Paid training

Job summary

Common Bond Cafe - Montrose, Houston, TX is seeking a Front of House Guest Service team member to join our cafe. This position may be full-time or part-time and pays $12.00–$15.00 per hour.

You will greet guests, learn the menu, take orders, and ensure timely service while maintaining high standards and a positive guest experience. Daily duties include cash handling, restocking, delivering food and beverages, and keeping the dining area clean and sanitary.

Qualifications

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build and maintain relationships.
• Ability to lift up to 50 lbs.

Responsibilities

• Greeting customers with a smile and happy demeanor; engage with and understand our customers, including identifying and responding to customer needs through clear and pleasant communication.
• Maintain complete knowledge of baked goods and the menu.
• Taking orders from guest and packing all retail items and bread orders carefully and efficiently.
• Running food and drinks to customers in a timely fashion.
• Notifying a direct supervisor if a customer has a complaint.
• Constant restocking your station (paper goods, baked goods, milks, bottles drinks, condiment station, etc.).
• Rolling silverware
• Inform management of any foreseeable shortages before items run out.
• Bussing dirty tables and wiping clean with a CLEAN and WET SANI towel.
• Sweep floors
• Remove trash from dining room during and after service
• Maintain a clean and sanitary work environment.
• Maintain clean restrooms, check every half hour
• Assist with putting away deliveries
• Assist in maintaining parking lot and patio
• Keep doors and windows clean and free of handprints
• Rotating stock using the FIFO method
• Maintain good attendance and punctuality
• A food handler’s and TABC card where required by local and state health code regulations
• Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products,
• cash handling and store safety and security
• Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift

Job description

Common Bond Cafe - Montrose, Houston, TX is seeking a Front of House Guest Service team member to join our cafe. This position may be full-time or part-time and pays $12.00–$15.00 per hour.

You will greet guests, learn the menu, take orders, and ensure timely service while maintaining high standards and a positive guest experience. Daily duties include cash handling, restocking, delivering food and beverages, and keeping the dining area clean and sanitary.