Front of House Guest Experience Host

Universal Store; Chartwell (SC); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Universal Store is seeking a friendly host/hostess to greet guests promptly and seat them as tables become available. The role emphasizes courteous service and maintaining a clean, welcoming dining area.

Responsibilities include handling phone calls, To Go orders, and assisting with seating rotations to ensure a smooth guest experience. No prior experience is required, and English proficiency is needed to communicate with guests and staff.

Formación

• No prior experience or training required.
• Basic reading and writing in English.

Responsabilidades

• Greet and seat guests within 30 seconds.
• Develop and maintain professional relationships with IHOP staff and guests.
• Rotate station seating to maintain service quality.
• Handle guest complaints and invite return visits.
• Answer the phone, take messages, and fulfill To Go orders.
• Maintain waiting list and keep restrooms stocked.
• Clear and reset tables, chairs, and floors after guests depart.
• Follow IHOP uniform and appearance standards.
• Perform other tasks as assigned by management.

Conocimientos

Guest greeting

Seating guests

Customer service

Communication

Multitasking

Descripción del empleo

Universal Store is seeking a friendly host/hostess to greet guests promptly and seat them as tables become available. The role emphasizes courteous service and maintaining a clean, welcoming dining area.

Responsibilities include handling phone calls, To Go orders, and assisting with seating rotations to ensure a smooth guest experience. No prior experience is required, and English proficiency is needed to communicate with guests and staff.