Front of House: Flexible-Shift Guest Experience

Iceburg Charlie's; Mandeville (LA); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

401(k) matching

Job summary

A local dessert shop in Mandeville is seeking a Front of House Employee to create a welcoming atmosphere and ensure customer satisfaction. Responsibilities include greeting guests, preparing frozen custard and drinks, managing payments, and maintaining cleanliness. Strong customer service and communication skills are essential. Flexible schedule is required. Opportunities for advancement are available.

Qualifications

• Strong customer service skills with a positive attitude.
• Excellent verbal communication skills.
• Ability to handle orders accurately and efficiently.
• Experience working collaboratively in a team-oriented environment.
• Available to work various shifts.
• Capable of standing for long periods.
• Knowledge of health and safety standards.

Responsibilities

• Greet customers and answer initial questions.
• Take orders accurately and process payments efficiently.
• Prepare and assemble frozen menu options and beverages.
• Maintain cleanliness of the dining area.
• Address and resolve customer complaints diplomatically.

Skills

Customer Service Skills

Communication Skills

Efficiency and Accuracy

Teamwork Skills

Flexibility

Physical Stamina

Health and Safety Awareness

Job description

A local dessert shop in Mandeville is seeking a Front of House Employee to create a welcoming atmosphere and ensure customer satisfaction. Responsibilities include greeting guests, preparing frozen custard and drinks, managing payments, and maintaining cleanliness. Strong customer service and communication skills are essential. Flexible schedule is required. Opportunities for advancement are available.