Front Of House Dog Caretaker / Receptionist at RUFFGERS NAPLES

Ruffgers Dog University; East Naples (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Discounts on services

Medical, dental, and vision insurance

Employer retirement plan

On-the-Job training and advancement

Quarterly team events

Job summary

Ruffgers-Naples is seeking a friendly front of house dog caretaker / receptionist to join our team at 2348 Pineland Ave, Naples, FL. We love dogs and enjoy creating a welcoming experience for pets and their owners.

Responsibilities include greeting guests, answering phone calls, scheduling day care and boarding, organizing files, and maintaining a tidy office. On-the-job training is provided, with growth opportunities within the team.

Qualifications

• MUST LOVE DOGS!
• Moderate computer skills with web-based booking systems.
• Ability to multi-task, organize and prioritize.
• Friendly, kind and patient with dogs and people.
• On-the-job training provided for all aspects of the job.

Responsibilities

• Greet and welcome guests (dogs and owners) in a friendly and professional manner.
• Answer phone calls and schedule day care and boarding bookings.
• Organize and process incoming and outgoing guests.
• Maintain office cleanliness and organize resources.
• Ensure guest files are complete before check-in and check-out belongings are documented.
• Follow up with guests after their stay.
• Assist with check-in/check-out, including transporting guests to their accommodation and managing belongings.

Skills

Love dogs

Moderate computer skills

Multitasking

Organizational skills

Friendly demeanor

Tools

Web-based booking systems

Job description

Ruffgers-Naples is looking for a front of house dog caretaker / receptionist to join our team. We are located on 2348 Pineland Ave, Naples, FL. Our ideal candidate loves dogs, and interacting with them and their owners.

We are a growing company and are always looking for ambitious team members to grow with us. Promotion and growth opportunities available! Additionally, the team shares tips on a monthly basis. On average, it equates to about $1.75-Naples / hour additional pay (not included in advertised base rate pay).

Responsibilities

• Greet and welcome guests (both two and four-footed) in a friendly and professional manner
• Answer phone calls and schedule day care and boarding bookings
• Organize and process incoming and outgoing guests.
• Maintaining office cleanliness and organization of resources
• Ensure that all incoming guests' files are complete prior to check in, and all outgoing clients are sent with all their belongings.
• Follow up with guests after staying with us.
• Check-in and Check-out includes seeing the guest to their accommodation, or getting them from their accommodation, as well as taking their belongings to the proper places, and collecting all their belongings prior to check-out.

Qualifications

• MUST LOVE DOGS!
• Moderate computer skills (our bookings systems are all web-based systems)
• Ability to multi-task, organize and prioritize.
• Friendly, kind and patient.
• There is on-the-job training for all components of the job!

Benefits

• Pay starts at $14/hr during the train-in period.There are increases in pay after the training period.*Experience in the industry / field may increase starting pay.
• Paid Time Off (Part & Full Time)
• Discounts on boarding and daycare services, as well as retail products.
• Medical, dental, and vision insurance at little cost to you. (*Ruffgers does not contribute to the cost for adding family members to your plans).
• Employer contributed / matching Retirement plan (after 1 year service)
• On-The-Job training for Advancement Opportunities.WE ALWAYS TRY TO PROMOTE FROM WITHIN.
• Quarterly Team Building Events!

We are looking forward to receiving your application!