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Moxie Bread Co. is seeking a Barista and Customer Service Representative to create a welcoming atmosphere while serving food and beverages. The ideal candidate should possess strong customer service skills, food service knowledge, and a commitment to excellence in all interactions with guests.
We are looking for a customer-focused Barista and Customer Service Representative to join our team! You will be preparing coffee drinks and serving food for customers while creating a friendly and hospitable atmosphere. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.
Must embody and imbue the Moxie Bread Co. core values of: kindness, innovation, honesty, strong work ethic, positive attitude, creating a supportive and friendly environment for their team, their customers and the wider Moxie team.
Responsibilities:
Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
Demonstrate an in-depth understanding of ingredients used for menu items, including grains for our bread and pastry.
Accurately and efficiently enter orders into POS system
Clear and reset counters and tables at the conclusion of each guest visit
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Qualifications:
Previous knowledge of food service regulations preferred
ServeSafe or Food Handler’s Certification, or willing to obtain
Strong customer service and interpersonal communications skills
Able to stand for long periods of time
Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
Excellent conflict resolution skills
Able to work in a fast-paced environment
Ability to work early mornings, weekends and holidays.
Compensation:
401k
Medical (AFLAC)
PTO
Employee Discount
Moxie Bread Co. is an Equal Opportunity Employer. We do not discriminate on the grounds of race, color, religion, nationality, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Diversity is celebrated within our organization and we welcome all to join the Moxie team.