Front of House Barista

Moxie Bread Co.; Forney (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Moxie Bread Co. is seeking a Barista and Customer Service Representative to create a welcoming atmosphere while serving food and beverages. The ideal candidate should possess strong customer service skills, food service knowledge, and a commitment to excellence in all interactions with guests.

Benefits

401k

Medical (AFLAC)

PTO

Employee Discount

Qualifications

• Previous knowledge of food service regulations preferred.
• Strong customer service and interpersonal communications skills.
• Able to stand for long periods of time.

Responsibilities

• Greet all customers with a friendly smile and provide efficient service.
• Demonstrate an understanding of coffee preparation and menu items.
• Maintain cleanliness and organization of work areas throughout service.

Skills

Customer Service

Quick Thinking

Conflict Resolution

Interpersonal Communication

Education

ServeSafe or Food Handler’s Certification

Job description

We are looking for a customer-focused Barista and Customer Service Representative to join our team! You will be preparing coffee drinks and serving food for customers while creating a friendly and hospitable atmosphere. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Must embody and imbue the Moxie Bread Co. core values of: kindness, innovation, honesty, strong work ethic, positive attitude, creating a supportive and friendly environment for their team, their customers and the wider Moxie team.

Responsibilities:

Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer

Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests

Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks

Demonstrate an in-depth understanding of ingredients used for menu items, including grains for our bread and pastry.

Accurately and efficiently enter orders into POS system

Clear and reset counters and tables at the conclusion of each guest visit

Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Qualifications:

Previous knowledge of food service regulations preferred

ServeSafe or Food Handler’s Certification, or willing to obtain

Strong customer service and interpersonal communications skills

Able to stand for long periods of time

Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards

Excellent conflict resolution skills

Able to work in a fast-paced environment

Ability to work early mornings, weekends and holidays.

Compensation:

401k

Medical (AFLAC)

PTO

Employee Discount

Moxie Bread Co. is an Equal Opportunity Employer. We do not discriminate on the grounds of race, color, religion, nationality, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Diversity is celebrated within our organization and we welcome all to join the Moxie team.