Front of House & Bar Team – Evening & Weekend Roles

Soul & Smoke; Evanston (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Staff meals

Dining discounts

Catering discounts

Paid leave

Sick leave

Job summary

Soul & Smoke in Evanston is seeking friendly, reliable servers, hosts, bartenders, leads, and runners for a recently expanded venue with patio and private dining. Positions include part-time or full-time hourly roles with evenings and weekends required.

Staff enjoy meals and dining/catering discounts, plus accrued paid leave and sick leave. Candidates should be able to lift up to 50 pounds, stand/walk most shifts, and operate a handheld POS system.

Qualifications

• Customer-service minded individuals with flexibility for both part-time and full-time shifts.
• Experience with customer support and handling POS systems.
• Valid food handler and BASSET certificates required within 30 days of starting.

Responsibilities

• Maintain a positive, hospitable attitude toward customers and coworkers at all times.
• Gain knowledge of products and services to answer questions accurately.
• Acknowledge and resolve customer issues and complaints.
• Keep up with side work, keep areas clean and organized.
• Communicate and coordinate with customers, kitchen, and colleagues.
• Ensure customer satisfaction and provide professional support.
• Provide customer feedback to the Soul & Smoke team.
• Role-dependent, specific tasks vary by position.

Skills

Customer service experience

POS system

Food handling certificate

BASSET certification

Calm under pressure

Mobility—stand/walk

Problem solving

Multitasking

Teamwork

Evening/weekend availability

Flexibility/adaptability

Food service experience

Job description

Soul & Smoke in Evanston is seeking friendly, reliable servers, hosts, bartenders, leads, and runners for a recently expanded venue with patio and private dining. Positions include part-time or full-time hourly roles with evenings and weekends required.

Staff enjoy meals and dining/catering discounts, plus accrued paid leave and sick leave. Candidates should be able to lift up to 50 pounds, stand/walk most shifts, and operate a handheld POS system.