Front of House Attendant – Coffee & Guest Experience

ISS Facility Services - North America; Waltham (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Leave program

Job summary

ISS Facility Services - North America is seeking a hospitality-focused team member to manage front-of-house coffee stations and guest interactions. You will greet guests, maintain clean service areas, and keep products stocked and merchandised to Guckenheimer standards.

Ideal candidates demonstrate passion for customer service, a positive attitude, reliability, clear communication, and the ability to stay calm under pressure during peak periods.

Qualifications

• Must have a passion for customer service.
• Always have a positive attitude
• Be dependable and reliable
• Ability to communicate effectively.
• Ability to smile and keep calm under busy working conditions.

Responsibilities

• Maintain the front of house area and coffee stations while keeping service areas clean and stocked with product.
• Merchandise products in an attractive manner to Guckenheimer standard.
• Greet guests, making them feel welcome.
• Maintain product inventory to established levels.
• Maintain contracted coffee program.
• Restock and rotate products and ensure restocked shelves are attractive.

Job description

ISS Facility Services - North America is seeking a hospitality-focused team member to manage front-of-house coffee stations and guest interactions. You will greet guests, maintain clean service areas, and keep products stocked and merchandised to Guckenheimer standards.

Ideal candidates demonstrate passion for customer service, a positive attitude, reliability, clear communication, and the ability to stay calm under pressure during peak periods.