Front of House Associate

J-1 Connect Inc.; San Francisco (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Job summary

Maison Nico in San Francisco seeks a guest-facing team member to deliver exceptional service at this French pâtisserie and épicerie. You will engage with guests, share enthusiasm for pâté en croûte and viennoiserie, and assist with beverage preparation, wine service, and light packing tasks.

A lively, high-volume environment requires strong communication and teamwork. You will work with a small team to keep the dining area tidy, stock items, and upsell Maison Nico’s offerings while providing a

Qualifications

• This is a guest-facing role requiring clear English communication.
• Ability to lift 1–20 pounds regularly and push up to 25 pounds.
• Stock/restock items reaching up to two feet above shoulder height.

Responsibilities

• Provide guests a memorable experience in line with Brand Standards.
• Maintain a neat and tidy workspace alongside teammates.
• Demonstrate product knowledge of pâté en croûte, Viennoiserie, and Pastry.
• Show genuine interest in guests' experience in a fast-paced setting.
• Prepare beverages: espresso, milk steaming, coffee making.
• Sweep and mop floors; open wine bottles and pour wine.
• Bus tables and manage light packaging tasks.

Skills

Customer service

English communication

Team player

Multitasking

Job description

Key Responsibilities:

• Provide our guests a memorable experience in line with Brand Standards.
• Work closely with others to maintain a neat and tidy workspace.
• Become a product expert and showing enthusiasm for our niche offerings such as Pâté en Croûte, Viennoiserie, and Pastry.
• Provide a genuine sense of interest in our guests' experience in a high volume work, fast paced work environment.
• Prepare beverages: pull espresso shots, steam milk, make coffee
• Sweep and mop floors
• Open wine bottles and pour wine
• Bussing tables: removing soiled plates, glasses, and silverware.
• Fold boxes and perform light packaging tasks.

General requirements

• This is a guest facing role and must be able to communicate with guests in English.
• Regularly lift items weighing 1–20 pounds
• Push items up to 25 pounds (e.g., garbage bins, planters)
• Pull open drawers (up to 5 pounds of force)
• Reaching up to two feet above should height to restock food items and operate the POS/cash register

Compensation

$20 - 22 an hour based on experience plus tips

Benefits and perks

Employee discount, paid time off.

Housing information

Maison Nico does not provide housing. However, our partner visa sponsor assists all participants by providing housing resources and guidance to help them secure suitable accommodation.

Additional information

Maison Nico is a distinguished French pâtisserie and épicerie in San Francisco, founded by Michelin-starred Chef Nicolas Delaroque and his wife, Andrea. Evolving from their former Michelin-starred restaurant, Nico, Maison Nico has established a strong reputation for exceptional French craftsmanship, with specialties including pâté en croûte, terrines, viennoiserie, brioche feuilletée, and refined pâtisserie. Chef Delaroque was a finalist in the prestigious 2022 World Pâté-Croûte Championship in Lyon and returned to the competition in 2025, where he received the Prix de l’Élégance. Maison Nico also earned third place in the 2025 Best Croissant San Francisco competition and has been recognized by the San Francisco Chronicle among the Bay Area’s notable bakeries and French dining destinations. Its work has also been featured in prominent publications including The New York Times, Food & Wine, Eater, San Francisco Magazine, 7x7, and the San Francisco Chronicle.