Front End Team Member - Wine & Spirits Concierge

Total Wine & More; Florence (KY); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) matching

Job summary

Total Wine & More in Florence, KY, is seeking a friendly cashier to process transactions, greet customers, and promote store programs. The role often includes additional duties as a sales associate or merchandiser, with opportunities for cross-training and growth within the Front End Team.

You will participate in product training, stay updated on promotions, and uphold safety and store standards while delivering excellent customer service in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• 1–3 years of work experience, with 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification and payment handling.
• Deliver exceptional service by greeting customers and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store and ensure compliance with laws related to alcohol sales.

Skills

Customer service

Retail experience

POS systems

Flexible schedule

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Total Wine & More in Florence, KY, is seeking a friendly cashier to process transactions, greet customers, and promote store programs. The role often includes additional duties as a sales associate or merchandiser, with opportunities for cross-training and growth within the Front End Team.

You will participate in product training, stay updated on promotions, and uphold safety and store standards while delivering excellent customer service in a fast-paced retail environment.