Front End Team Member: Wine & Customer Service

Total Wine & More; Sarasota (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

401(k) plan

Employee discounts

Tuition assistance

Job summary

Total Wine & More in Sarasota, FL seeks a friendly Cashier to deliver fast checkout and helpful service. You will process transactions, verify IDs, answer questions, promote loyalty programs, and help maintain a clean, safe store environment.

This role emphasizes accurate payments, customer engagement, and compliance with alcohol sale regulations. Flexibility to work evenings and weekends, 1-3 years of retail experience preferred, and familiarity with POS systems and inventory management.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Point-of-sale systems

Inventory management software

Retail experience

Flexibility in schedule

Education

High school diploma

Tools

POS software

Inventory management software

Job description

Total Wine & More in Sarasota, FL seeks a friendly Cashier to deliver fast checkout and helpful service. You will process transactions, verify IDs, answer questions, promote loyalty programs, and help maintain a clean, safe store environment.

This role emphasizes accurate payments, customer engagement, and compliance with alcohol sale regulations. Flexibility to work evenings and weekends, 1-3 years of retail experience preferred, and familiarity with POS systems and inventory management.