Front End Team Member — Wine & Customer Service

Total-Wine-; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k) and benefits

Job summary

Total Wine & More in Indianapolis seeks a friendly cashier to process transactions and assist customers with inquiries, loyalty programs, and product knowledge. You may also serve as a sales associate or merchandiser as needed, reporting to store management.

This role emphasizes accuracy, compliance, and top-notch service in a fast-paced environment. Candidates should have a high school diploma, 1-3 years of retail experience, and familiarity with POS systems.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience; retail experience preferred.
• Familiarity with POS systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification and payment handling.
• Deliver exceptional service and a personalized experience by greeting customers and promoting loyalty programs.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain safety, cleanliness, and compliance with alcohol sale laws across the store.
• Assist with cross-functional duties and other tasks as assigned.

Skills

Customer service

Team player

Retail experience

Flexibility

Education

High school diploma

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Indianapolis seeks a friendly cashier to process transactions and assist customers with inquiries, loyalty programs, and product knowledge. You may also serve as a sales associate or merchandiser as needed, reporting to store management.

This role emphasizes accuracy, compliance, and top-notch service in a fast-paced environment. Candidates should have a high school diploma, 1-3 years of retail experience, and familiarity with POS systems.