Front End Team Member — Wine & Customer Experience

totalwine; Goodyear (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Job summary

Total Wine & More is hiring a Cashier to provide fast, friendly service, process transactions, and answer questions at the register. The role may also include duties as a sales associate or merchandiser, with training on wine, spirits, and beer.

You will greet customers, promote our loyalty program, and help maintain store standards while complying with all laws related to alcohol sales. The position offers benefits and growth opportunities within Total Wine & More.

Qualifications

• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Retail experience

POS systems

Inventory management

Education

High school diploma or equivalent

Job description

Total Wine & More is hiring a Cashier to provide fast, friendly service, process transactions, and answer questions at the register. The role may also include duties as a sales associate or merchandiser, with training on wine, spirits, and beer.

You will greet customers, promote our loyalty program, and help maintain store standards while complying with all laws related to alcohol sales. The position offers benefits and growth opportunities within Total Wine & More.