Front End Team Lead - Member Service & Coaching

Sam's Club; Peoria (IL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education program (Live Better U)

Job summary

Sam's Club in Peoria, IL is seeking a front-end supervisor to assist management in supervising associates, scheduling, and delivering member service in line with company policies.

You will help process memberships and guide customers, while ensuring checkout operations run smoothly. This role requires at least 6 months of retail and customer service experience.

The position offers competitive pay, benefits and opportunities for career growth.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and scheduling.
• Provide member service guidance and resolve issues per policy.
• Process memberships, upgrades and credit accounts.
• Maintain store cleanliness and organize merchandise.

Skills

Customer service

Front-end equipment operation

Job description

Sam's Club in Peoria, IL is seeking a front-end supervisor to assist management in supervising associates, scheduling, and delivering member service in line with company policies.

You will help process memberships and guide customers, while ensuring checkout operations run smoothly. This role requires at least 6 months of retail and customer service experience.

The position offers competitive pay, benefits and opportunities for career growth.