Front End Team Lead: Customer Service & POS

Socket.dev; Downers Grove (IL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Job summary

Fresh Thyme Market is seeking a Coordinator to ensure efficient checkout operations, cash handling accuracy, and outstanding customer service at the front registers in a fast-paced store environment.

The role requires 2-3 years of retail experience, at least 1 year in a supervisory capacity, and a willingness to lead a team in a natural foods setting. Competitive pay and a benefits-aware environment are offered.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Previous experience in a natural foods industry is a plus.

Responsibilities

• Ensures customers receive outstanding service through the checkout lanes.
• Greets customers and responds promptly to needs.
• Oversees accurate and efficient operation of all cash registers.
• Receives payment by cash, check, credit cards, gift cards, or debits.
• Maintains clean checkout areas and proper cash control.
• Models fast, friendly customer service and adherence to procedures.

Skills

Customer service

Cash handling

Leadership

Communication

Food safety

Team mentoring

Certifications

Job description

Fresh Thyme Market is seeking a Coordinator to ensure efficient checkout operations, cash handling accuracy, and outstanding customer service at the front registers in a fast-paced store environment.

The role requires 2-3 years of retail experience, at least 1 year in a supervisory capacity, and a willingness to lead a team in a natural foods setting. Competitive pay and a benefits-aware environment are offered.