Front End Team Lead - Customer Service Champion

Price Chopper Supermarkets-Market 32; Village of Ballston Spa (NY); On-site; USD 25,000 - 35,000; Full time

Job summary

Price Chopper Supermarkets-Market 32 in Ballston Spa, NY is seeking a Front End Associate to oversee the store's Front End operations. You will ensure fast, friendly customer service at checkout, manage bottle returns, and maintain 5S standards across the area.

The role includes supervising cashiers and service clerks, scheduling staff, and monitoring cash controls, pricing accuracy, and policy adherence while supporting the Customer Service Manager.

Qualifications

• Must be at least 18 years of age.
• Satisfactory performance reviews.
• Strong organizational skills and ability to multi-task.
• Strong communication skills.
• Basic literacy.
• Basic computer skills.

Responsibilities

• Oversee front end operation including checkout, bottle return, cleaning, and parking lot.
• Train and supervise cashiers, bottle associates and service clerks.
• Schedule associates and perform administrative-like duties.
• Maintain cashier controls and security per policies.
• Ensure pricing accuracy and audit logs are kept.

Skills

Strong organizational skills

Ability to multi-task

Strong communication skills

Basic literacy

Basic computer skills

Education

High School Diploma or equivalent

Job description

Price Chopper Supermarkets-Market 32 in Ballston Spa, NY is seeking a Front End Associate to oversee the store's Front End operations. You will ensure fast, friendly customer service at checkout, manage bottle returns, and maintain 5S standards across the area.

The role includes supervising cashiers and service clerks, scheduling staff, and monitoring cash controls, pricing accuracy, and policy adherence while supporting the Customer Service Manager.