Front-End Team Lead: Customer Experience & Operations

Davis Food Co-op; Davis (CA); On-site; USD 24,686 - 33,751; Full time

Job summary

Davis Food Co-op in Davis, CA, is seeking a dedicated Front End Supervisor to oversee daily operations of its Front-End team. The ideal candidate will ensure exceptional customer service, supervise staff, and maintain efficient store operations.

This role demands strong leadership skills and a commitment to creating a positive shopping experience. The position offers an environment where your leadership can enhance customer satisfaction while working with a dynamic team.

Qualifications

• Proven experience in supervising a retail or customer service team is essential.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Administrative experience in a retail setting is preferred.

Responsibilities

• Supervise and lead the Front-End team, ensuring high standards of customer service are met.
• Train and mentor new staff members, promoting a culture of teamwork and collaboration.
• Maintain an organized and efficient checkout area, ensuring all POS systems function properly.

Skills

Supervising a retail or customer service team

Strong organizational skills

Bilingual abilities

Familiarity with POS systems

Job description

Davis Food Co-op in Davis, CA, is seeking a dedicated Front End Supervisor to oversee daily operations of its Front-End team. The ideal candidate will ensure exceptional customer service, supervise staff, and maintain efficient store operations.

This role demands strong leadership skills and a commitment to creating a positive shopping experience. The position offers an environment where your leadership can enhance customer satisfaction while working with a dynamic team.