Front End Supervisor — Lead Service & Growth (Flexible Hours)

Burlington; Milpitas (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Growth opportunities

Associate discount

Medical, dental, vision coverage

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to lead in Milpitas, CA. The role supports store management in merchandising, customer service, operations and HR, acting as a springboard to future management opportunities.

You will supervise front-end operations, coach associates, ensure safety, and drive sales while building a diverse, high-performing team.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty retail.
• Strong interpersonal skills with a positive, engaging attitude.
• Ability to work full-time including nights, weekends and holidays; lift 40 lbs.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, development, and coaching.
• Promote safety and adherence to company guidelines.
• Foster a diverse, teamwork-oriented culture.
• Resolve issues and supervise front-end operations for excellent service.
• Support Asset Protection strategies to minimize shrink.
• Assist in recruiting, interviewing and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in community relations programs and partnerships.
• Coordinate meal and break periods; monitor schedule adherence.

Skills

Supervisory experience

Customer service

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor to lead in Milpitas, CA. The role supports store management in merchandising, customer service, operations and HR, acting as a springboard to future management opportunities.

You will supervise front-end operations, coach associates, ensure safety, and drive sales while building a diverse, high-performing team.