Front End Supervisor — Growth Path & Flexible Hours

Burlington; Timberwalk at Three Oaks (FL); On-site; USD 48,216,000 - 57,859,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount (15-30%)

Medical coverage

Dental coverage

Vision coverage

Employee Assistance Program

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

401(k) plan

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor to join our store leadership team in Florida. You will supervise front-end operations, train and coach associates, and partner with store management to drive sales while upholding our service standards.

This role requires a proven supervisory background, excellent people skills, and the ability to work nights, weekends, and holidays. You’ll help ensure safety, integrity, and a positive experience for every Burlington customer.

Qualifications

• At least 1 year of supervisory experience in an off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs or more, as well as stand and walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drives Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitors schedule adherence.
• Reinforce our Asset Protection strategies to prevent shortages.

Skills

Supervisory experience

Customer service leadership

Interpersonal skills

Ability to lift 40 lbs

Flexible schedule

Team leadership

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor to join our store leadership team in Florida. You will supervise front-end operations, train and coach associates, and partner with store management to drive sales while upholding our service standards.

This role requires a proven supervisory background, excellent people skills, and the ability to work nights, weekends, and holidays. You’ll help ensure safety, integrity, and a positive experience for every Burlington customer.