Front End Supervisor – Customer Service & Team Leader

nficountymarket; Sterling (IL); On-site; USD 13,776 - 24,796; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Retirement Plans

Job summary

nficountymarket is looking for a Customer Service Associate in Sterling, Illinois. You will ensure superior customer service while supervising and directing the Front End team. Responsibilities include training staff and handling customer concerns.

There are no specific educational requirements but strong customer service and communication skills are essential. The pay ranges from minimum wage up to $18/hour based on experience and the position offers various benefits including medical and paid time off.

Qualifications

• No required education or experience stated.
• Ability to read and interpret business documents.
• Basic math skills required.

Responsibilities

• Ensure superior guest service and maximum customer satisfaction.
• Supervise the Front End team and maintain cleanliness.
• Handle customer complaints and provide solutions.

Skills

Customer service skills

Leadership skills

Communication skills

Ability to multi-task

High energy level

Tools

Slip resistant shoes

Job description

nficountymarket is looking for a Customer Service Associate in Sterling, Illinois. You will ensure superior customer service while supervising and directing the Front End team. Responsibilities include training staff and handling customer concerns.

There are no specific educational requirements but strong customer service and communication skills are essential. The pay ranges from minimum wage up to $18/hour based on experience and the position offers various benefits including medical and paid time off.