Front-End Supervisor & Customer Service Lead

heritagecareersite; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Tony's Fresh Markets in Illinois is seeking a Customer Service role to support the Administration Department and ensure high standards of customer satisfaction. You will supervise Front-End staff and deliver service in a retail store environment, upholding the company’s core values.

Key duties include processing refunds, answering calls, running daily reports, and maintaining smooth customer flow. A High School Diploma or GED and at least 1 year of customer service/retail experience are

Qualifications

• High School Diploma or GED required.
• 1+ years customer service and retail experience desirable.
• Bilingual Spanish and English preferred.

Responsibilities

• Assist and support the Administration Department by ensuring high standards of customer satisfaction.
• Supervise Front-End Staff (cashiers, sackers, go-backs, and maintenance).
• Provide customer service and cash handling in a retail store environment.
• Deliver service while modeling company core values.

Skills

Customer service

Retail experience

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

Tony's Fresh Markets in Illinois is seeking a Customer Service role to support the Administration Department and ensure high standards of customer satisfaction. You will supervise Front-End staff and deliver service in a retail store environment, upholding the company’s core values.

Key duties include processing refunds, answering calls, running daily reports, and maintaining smooth customer flow. A High School Diploma or GED and at least 1 year of customer service/retail experience are