Front End Supervisor, Customer Service Excellence

Hannaford; Bennington (VT); Vor Ort; USD 26.000 - 38.000; Vollzeit

Zusammenfassung

Hannaford Supermarkets in Bennington, VT is seeking a Front End Associate to support cashiering, service desk operations, and customer transactions. The role emphasizes training, adherence to safety standards, and accurate handling of store procedures.

Ideal candidates will have strong communication and leadership skills, with experience in store operations and a commitment to excellent customer service. This on-site position requires being part of the Front End team and supporting scheduling

Qualifikationen

• High school diploma or equivalent preferred.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem solving skills.
• Must meet minimum age requirements.

Aufgaben

• Ensure department associates are properly trained by certified trainers.
• Maintain solid communication in the department, the store, and throughout the organization through the Cash Office/Front End Communication Board and Task Management.
• Observe and ensure compliance with sanitation, safety, and food safety standards.
• Observe and follow all company policies and established procedures. Support and comply with all safety standards.
• Communicate needed equipment repairs or maintenance; keep area free of debris and hazards.
• Manage front end operations including cashier, service desk, and Kiosk to ensure efficient operations.
• Secure cash drawers and protect company assets at all times.
• Understand labor and productivity reports, scheduling, and ordering.
• Assist in performance appraisals and service observations.

Kenntnisse

Strong communication

Customer service

Leadership and team management

Problem solving

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Hannaford Supermarkets in Bennington, VT is seeking a Front End Associate to support cashiering, service desk operations, and customer transactions. The role emphasizes training, adherence to safety standards, and accurate handling of store procedures.

Ideal candidates will have strong communication and leadership skills, with experience in store operations and a commitment to excellent customer service. This on-site position requires being part of the Front End team and supporting scheduling