Front End Specialist - Customer Service & Merchandising

Ollie's Bargain Outlet; Gastonia (NC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

20% associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Gastonia, NC seeks a Front End Specialist to assist customers, operate the cash register, and maintain store appearance. You’ll support promotions, merchandise, and front-end operations, while delivering friendly service and helping drive sales.

Responsibilities include greeting customers, processing transactions, knowing current promotions, assisting with receiving trucks, pricing items, and keeping the store orderly and inviting for shoppers.

Qualifications

• Experience in customer-facing retail environments is a plus.
• Ability to greet customers warmly and assist with inquiries.
• Familiarity with store promotions and basic merchandising principles.

Responsibilities

• Greet and acknowledge customers as they enter, approach the front end, and as they exit.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer questions and drive sales.
• Support donation programs and Ollie’s Army year-round.
• Assist with receiving trucks, pricing items, merchandising, and keeping the store neat.
• Maintain the front-end appearance and take on additional duties as assigned.

Skills

Customer service

Cash register

Promotions knowledge

Team player

Merchandising

Receiving shipments

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Gastonia, NC seeks a Front End Specialist to assist customers, operate the cash register, and maintain store appearance. You’ll support promotions, merchandise, and front-end operations, while delivering friendly service and helping drive sales.

Responsibilities include greeting customers, processing transactions, knowing current promotions, assisting with receiving trucks, pricing items, and keeping the store orderly and inviting for shoppers.