Front End Associate: Growth, Service & Customer Care

Ollie's Bargain Outlet, Inc.; Wilmington (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

20% Associate discount on all Ollie’s 

Career growth & talent development

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Wilmington, NC is seeking a Front End Specialist who will assist customers, operate the cash register, and help maintain an inviting store appearance.

You will handle promotions, support donation programs, and contribute to a friendly, efficient shopping experience for every guest.

A high school diploma is preferred; shifts include evenings, weekends, and holidays, and a positive, team-oriented attitude is essential.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays.
• A positive attitude and team player who wants to engage and serve customers.
• Excellent customer service skills.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year‑round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Team player

Customer service

Positive attitude

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Ollie’s Bargain Outlet, Inc. in Wilmington, NC is seeking a Front End Specialist who will assist customers, operate the cash register, and help maintain an inviting store appearance.

You will handle promotions, support donation programs, and contribute to a friendly, efficient shopping experience for every guest.

A high school diploma is preferred; shifts include evenings, weekends, and holidays, and a positive, team-oriented attitude is essential.