Front End Specialist — Cashier & Customer Experience

The Restaurant Store; Pennsauken Township (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Job summary

The Restaurant Store is seeking a Front End Associate to deliver high-level customer service at our retail location. You will handle cashier duties, assist customers at the front of the store, and respond to in-store and phone inquiries to ensure smooth checkout operations.

Responsibilities include processing transactions, returns, restocking impulse items, and guiding customers on policies and pricing. This role emphasizes teamwork with branch leadership and collaboration with sales and

Qualifications

• Minimum of 1 year of relevant experience in retail or supply chain management.
• Proficiency with MS Office and CRM systems.
• Strong verbal and written communication skills; ability to explain concepts clearly.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.

Responsibilities

• Deliver friendly, efficient front-end customer service and a smooth checkout experience.
• Consistently achieve high levels of POS transactions daily.
• Assist customers with accurate register transactions, cash handling, and membership verification.
• Process customer returns and restock items as needed.
• Expedite checkout lines to minimize wait times.
• Answer phone inquiries or direct them to the appropriate team.
• Guide customers in-store about policies, pricing, and memberships.
• Maintain cleanliness and organization of checkout areas and front store.
• Support management initiatives to ensure smooth location operations.

Skills

Customer service

Communication

Multitasking

Problem solving

Emotional intelligence

Team player

Sold customer service

Adaptability

Time management

Tools

MS Office

CRM systems

Project management tools

POS system

Job description

The Restaurant Store is seeking a Front End Associate to deliver high-level customer service at our retail location. You will handle cashier duties, assist customers at the front of the store, and respond to in-store and phone inquiries to ensure smooth checkout operations.

Responsibilities include processing transactions, returns, restocking impulse items, and guiding customers on policies and pricing. This role emphasizes teamwork with branch leadership and collaboration with sales and