Front-End Service Leader — Retail Operations

Hannaford; Chelmsford (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hannaford in Chelmsford, MA is seeking a front-end associate to support cashier and service desk operations at Store 08191, 66, 2 Drum Hill Rd. You will ensure friendly customer service, handle cash transactions, and assist with store duties while following policies.

The role requires effective communication, the ability to learn multiple tasks, and adherence to safety standards. Salary is paid hourly with opportunities for growth within Hannaford Local program.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain neat, well-groomed appearance and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Report needed repairs or maintenance. Keep work area free from debris and safety hazards.
• Observe security standards and report abnormal behavior to management or security.
• Secure front-end change drawer when unattended; protect company assets at all times.
• Maintain housekeeping and sanitation standards in compliance with store policy and health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Customer service

Cashier skills

Front end ops

Communication

Tools

POS system

Job description

Hannaford in Chelmsford, MA is seeking a front-end associate to support cashier and service desk operations at Store 08191, 66, 2 Drum Hill Rd. You will ensure friendly customer service, handle cash transactions, and assist with store duties while following policies.

The role requires effective communication, the ability to learn multiple tasks, and adherence to safety standards. Salary is paid hourly with opportunities for growth within Hannaford Local program.