Front-End Service Leader: Customer Experience

Hannaford; Leominster (MA); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford is seeking talent for a Front End Associate role at our Leominster, MA location. You will handle cashier and service desk duties, assist with front-end operations, and maintain store safety and excellent customer service standards.

The job requires strong communication, the ability to learn multiple tasks quickly, and adherence to company policies. Physical tasks include standing, lifting, and occasional heavy loads, with a focus on accurate transactions and friendly customer

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance and follow dress policy.
• Assign activities to front end and service desk associates during idle periods.
• Assist in special projects and perform other duties as assigned by supervision.
• Support and comply with safety standards and report needed repairs.
• Maintain store safety and security, cash drawer security, and general housekeeping.

Skills

Customer service

Cashier skills

Service desk

Learning agility

Job description

Hannaford is seeking talent for a Front End Associate role at our Leominster, MA location. You will handle cashier and service desk duties, assist with front-end operations, and maintain store safety and excellent customer service standards.

The job requires strong communication, the ability to learn multiple tasks quickly, and adherence to company policies. Physical tasks include standing, lifting, and occasional heavy loads, with a focus on accurate transactions and friendly customer