Front End Operations Leader — Customer Service

Hannaford; Yarmouth (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Yarmouth, ME is hiring for a Front End / Service Desk Associate within Retail Operations. You will observe policies, assist customers, and perform cashier and service desk duties while maintaining store standards and safety.

Responsibilities include assigning tasks to front-end staff, supporting special projects, and protecting store assets. The role requires flexibility, strong communication, and the ability to learn multiple tasks and cashier/service desk functions.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed appearance per policy.
• Assign fixed activities to front end and service desk associates during idle periods.
• Assist in special projects and other duties as assigned.
• Support and comply with safety standards; report repairs; keep area clean.
• Observe security standards; report abnormal behavior.
• Secure front-end change drawer when unattended; protect assets.
• Maintain sanitation per store policy and health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Cashiering

Job description

Hannaford Supermarkets in Yarmouth, ME is hiring for a Front End / Service Desk Associate within Retail Operations. You will observe policies, assist customers, and perform cashier and service desk duties while maintaining store standards and safety.

Responsibilities include assigning tasks to front-end staff, supporting special projects, and protecting store assets. The role requires flexibility, strong communication, and the ability to learn multiple tasks and cashier/service desk functions.