Front-End Member Services Lead

Sam's Club; Lincoln (NE); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental

401(k) and stock purchase plan

Paid time off benefits

Job summary

A leading retail membership club is seeking a Team Lead in Lincoln, NE. This part-time position involves supervising associates, ensuring excellent member service, and handling administrative tasks. Candidates should have at least 6 months of retail and customer service experience. The hourly wage ranges from $20.00 to $28.00, with additional benefits including health coverage and educational programs.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates and assign duties.
• Communicate and support membership benefits.
• Ensure member service and satisfaction.
• Handle claims, returns, and maintain cleanliness.
• Complete required accounting documentation.
• Implement business processes collaboratively.
• Support compliance with company policies.
• Lead and participate in team tasks.

Skills

Customer service

Team leadership

Retail experience

Tools

Cash register

Job description

A leading retail membership club is seeking a Team Lead in Lincoln, NE. This part-time position involves supervising associates, ensuring excellent member service, and handling administrative tasks. Candidates should have at least 6 months of retail and customer service experience. The hourly wage ranges from $20.00 to $28.00, with additional benefits including health coverage and educational programs.